Templateshut
Sign In Get Started

Privacy Policy

📅 Last updated: March 20, 2026 🌐 templateshut.com 📍 Jurisdiction: India
Your privacy matters to us. This Privacy Policy explains how Templateshut ("we", "us", "our") collects, uses, stores, and protects your personal information when you visit https://templateshut.com and use our related services (collectively, the "Service"). By using our Service, you agree to the practices described in this Policy.

Table of Contents

  1. Information We Collect
  2. How We Use Your Information
  3. Legal Basis for Processing
  4. Payment Processing (Razorpay)
  5. How We Share Your Information
  6. Data Retention
  7. Data Security
  8. Your Rights
  9. Cookies
  10. Third-Party Services
  11. Children's Privacy
  12. International Data Transfers
  13. Advertising (Google AdSense)
  14. Changes to This Policy
  15. Contact Us

1 Information We Collect

1.1 Information You Provide Directly

  • Account Information: Your full name, email address, and password when you register on templateshut.com.
  • OAuth Profile Data: If you sign in via Google or GitHub, we receive your name, email address, and profile picture from that provider. We never receive your passwords for those services.
  • Communications: Messages, support tickets, or feedback you send us by email or through contact forms.

1.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, AI generation prompts submitted, session timestamps, and in-app actions.
  • Technical Data: IP address, browser type and version, operating system, referring URLs, and device type.
  • Cookies & Session Data: Authentication tokens and session identifiers. See our Cookie Policy for full details.

1.3 Payment Information

We do not collect, store, or process your credit or debit card details. All payment information is handled directly by Razorpay, our PCI-DSS compliant payment processor. We receive only: a Razorpay Customer ID, Subscription ID, subscription status, billing period dates, and the last four digits of your card for display purposes. See Section 4.

1.4 AI Generation Content

Prompts you submit and the resulting HTML output are stored on our servers, linked to your account, and accessible from your generation history. This data is not used to train AI models.

2 How We Use Your Information

PurposeData UsedLegal Basis
Create and maintain your accountName, email, password hashContract performance
Provide the AI website generation servicePrompts, plan status, usage countContract performance
Process and manage subscription paymentsEmail, Razorpay customer IDContract performance
Send transactional emails (receipts, password resets)Email addressContract performance
Enforce monthly generation quotasGeneration count, plan dataContract performance
Improve and develop our ServiceAggregated, anonymised usage dataLegitimate interests
Detect and prevent fraud and security threatsIP address, usage patternsLegitimate interests
Comply with legal obligationsAs required by applicable lawLegal obligation
Respond to support enquiriesName, email, message contentLegitimate interests / Consent

We do not use your personal data for automated profiling that produces legal or similarly significant effects.

3 Legal Basis for Processing

We process your personal data in accordance with the Information Technology Act, 2000, the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act) of India. Our processing is based on:

  • Contract Performance: Processing necessary to deliver the Service you have subscribed to — including account management, generation processing, and billing.
  • Legitimate Interests: Fraud prevention, security monitoring, product analytics, and service improvement, where these interests are not outweighed by your rights.
  • Legal Obligation: Compliance with applicable Indian laws, including financial record-keeping requirements.
  • Consent: For optional marketing communications. You may withdraw consent at any time by emailing [email protected].

4 Payment Processing (Razorpay)

All subscription payments on templateshut.com are processed by Razorpay, a PCI-DSS compliant payment processor. When you subscribe to a paid plan:

  • You are redirected to Razorpay's secure hosted checkout page to enter your payment details.
  • Your card number, CVV, and banking credentials are submitted directly to Razorpay — they are never transmitted to or stored on templateshut.com's servers.
  • We receive from Razorpay only: Customer ID, Subscription ID, subscription status, billing period dates, and the last four digits of your card.
  • Razorpay independently stores and processes your payment data under their own Privacy Policy and Terms of Service.

By subscribing, you also agree to Razorpay's Terms of Service. Razorpay is an independent data controller for the payment data it processes.

5 How We Share Your Information

We do not sell, rent, or trade your personal information to any third party. We share data only in these limited circumstances:

  • Service Providers: Razorpay (payments), Anthropic (AI generation), cloud/hosting providers, and email delivery services — all bound by data processing agreements and permitted to use your data only for the specified purpose.
  • AI Processing (Anthropic): Your generation prompts are transmitted to Anthropic, Inc.'s Claude API to produce website output. We do not include identifiable personal information in prompts. Governed by Anthropic's Privacy Policy.
  • Legal Compliance: If required by Indian law, court order, or governmental authority, or to protect our legal rights or the safety of others.
  • Business Transfers: In a merger, acquisition, or asset sale, with 30 days' prior notice to affected users via email.
  • With Your Consent: For any other purpose, only with your prior informed consent.

6 Data Retention

  • Account Data: Retained for the lifetime of your account plus 90 days after closure.
  • Generation History: Retained for the lifetime of your account. You may delete individual generations at any time from your History page.
  • Payment Records & Invoices: Retained for 7 years from the transaction date, as required under the Indian Income Tax Act, 1961 and applicable GST regulations.
  • Server & Access Logs: Retained for up to 90 days for security monitoring, then securely deleted.
  • Support Correspondence: Retained for 2 years from the date of last interaction.

After the applicable retention period, personal data is securely deleted or irreversibly anonymised.

7 Data Security

We implement industry-standard technical and organisational measures to protect your data:

  • All data transmission between your browser and our servers is encrypted via TLS/HTTPS.
  • Passwords are hashed using bcrypt (cost factor 12) — plain-text passwords are never stored.
  • Our API credentials are stored server-side only and are never exposed to client-side code or end users.
  • All form submissions are protected by CSRF tokens.
  • Session cookies use HttpOnly and Secure flags.
  • Admin functionality is restricted by role-based access control.
  • The server configuration directory is blocked from web access via .htaccess.

No internet transmission or storage system is 100% secure. In the event of a data breach posing risk to your rights, we will notify affected users as required by applicable law.

8 Your Rights

Under the Digital Personal Data Protection Act, 2023 and related Indian law, you have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete personal data.
  • Erase your personal data, subject to our legal retention obligations.
  • Withdraw consent for consent-based processing at any time.
  • Nominate another individual to exercise your rights in the event of death or incapacity (as provided under the DPDP Act, 2023).
  • Lodge a grievance with our Data Protection contact (see Section 14).

To exercise any right, email [email protected] from your registered email address. We will acknowledge within 72 hours and respond fully within 30 days. If unsatisfied, you may escalate to the Data Protection Board of India once constituted under the DPDP Act.

9 Cookies

We use essential session cookies to operate the Service. For full details of every cookie, its purpose, duration, and opt-out instructions, see our Cookie Policy. In brief:

  • Essential Cookies: Required for login and session security. Cannot be disabled without breaking the Service.
  • Third-Party Cookies: Set by Razorpay (fraud prevention) and Google (if using Sign in with Google).

The main Templateshut application at templateshut.com does not use advertising cookies, retargeting pixels, or social media trackers. However, our free website templates section at freewebsite.templateshut.com displays third-party ads via Google AdSense, which set advertising cookies — see Section 13 (Advertising) for full details and your opt-out choices.

10 Third-Party Services

The following third-party services are integrated into templateshut.com. Each is governed by its own privacy policy:

  • Razorpay — Subscription billing. Privacy Policy ↗
  • Anthropic, Inc. — AI generation via Claude API. Privacy Policy ↗
  • Google LLC — OAuth login & Google Fonts CDN. Privacy Policy ↗
  • GitHub, Inc. — OAuth login. Privacy Statement ↗

11 Children's Privacy

templateshut.com is intended for users aged 18 and above. We do not knowingly collect personal data from anyone under 18. If you believe a minor has registered, contact [email protected] and we will delete the account and associated data promptly.

12 International Data Transfers

Our Service is operated from Thiruvananthapuram, India. Some third-party service providers — including Razorpay and Anthropic, both based in the United States — process data outside India. By using our Service, you acknowledge and consent to your data being transferred to, processed in, and stored in countries outside India, subject to appropriate contractual safeguards consistent with applicable Indian data protection law.

13 Advertising (Google AdSense)

Our free website templates section, available at freewebsite.templateshut.com, is supported by third-party advertising served through Google AdSense, a service provided by Google LLC. The main Templateshut application does not display third-party advertising.

  • Google, as a third-party vendor, uses cookies and similar identifiers to serve ads on the free templates section based on your prior visits to that site and other sites across the internet.
  • Google's advertising cookies (such as the __gads, __gpi, and DoubleClick IDE cookies) enable Google and its partners to serve ads to you and to measure ad performance and frequency.
  • Other third-party vendors and ad networks may also serve ads and set their own cookies, web beacons, or similar technologies on that section.
You control personalised advertising. You may opt out of Google's use of cookies for personalised ads via Google Ads Settings. You can opt out of third-party vendor cookies for personalised advertising at aboutads.info/choices and youronlinechoices.eu.

Consent for users in the EEA, UK, and Switzerland. Where required by law, we use a Google-certified Consent Management Platform (CMP) to obtain your consent before serving personalised advertising and before any non-essential advertising cookies are placed. You may change or withdraw your consent at any time using the consent controls on the free templates section.

For details on how Google uses information from sites that use its services, see How Google uses information from sites or apps that use our services. Cookie-level detail is also listed in our Cookie Policy.

14 Changes to This Policy

For material changes we will update the "Last updated" date above, email registered users at least 14 days before the changes take effect, and display a notice on the Service. Continued use after the effective date constitutes acceptance of the revised Policy.

15 Contact Us

For privacy-related questions, requests, or grievances, please contact our Data Protection contact:

Templateshut
🌐 Website: https://templateshut.com
📧 Privacy enquiries: [email protected]
📧 General support: [email protected]
📍 13E, Ganga, Heera 4 Pillars, CIT Road, Killipalam, Karamana P O, Thiruvananthapuram 695002, Kerala, India

We aim to respond to all privacy requests within 30 days of receipt.

Terms of Service Cookie Policy Pricing ← Back to Home
© 2026 Templateshut. All rights reserved.
Privacy Policy Terms of Service Cookie Policy